The Pixel Fold features a side-mounted fingerprint sensor integrated into the Power button, rather than an in-display fingerprint sensor for obvious reasons. Many Pixel phone models are caught in situations where the fingerprint reader does not work and keeping in mind the history of the same, we are sharing some troubleshooting methods that will help you fix fingerprint problems on your Pixel Fold. Pixel Fold Guide:
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Since the Pixel Fold has a side-mounted fingerprint reader and not on the display, some of the problem-causing factors have already been ruled out like screen protector issues, multi-point touch, and some other display related issues. But there can be some problems with the side-mounted fingerprint as well. So let’s move on to the ways to fix Google Pixel fold fingerprint problems.
Clean Side Button
One of the common reasons why a fingerprint reader fails to detect a fingerprint is dust that has accumulated on the surface of the reader. In the Pixel Fold case, the power button/side button is used as a reader, so make sure to clean the button before applying your fingerprint to unlock the device. Of course, you don’t need to do this every time, but only when you have problems unlocking your phone with fingerprint.
Avoid Scratches on Button
The one downside to a side mounted fingerprint is that it can get some serious scratches when it comes into contact with metal or metal-like objects. So this is more like a tip rather than a troubleshooting to avoid getting stuck in situations where the fingerprint reader does not work. So make sure to protect the fingerprint button from such damage.
Re-Register your Fingerprint
If you’re experiencing fingerprint reader issues on your Pixel Fold, this is the first software troubleshooting you should try. As we know every device ask users to set pin or pattern lock with fingerprint or face lock to avoid situations like fingerprint issue. So unlock your Pixel Fold using a PIN or pattern and then follow the steps to re-register your fingerprint. After setting up the fingerprint, lock your Pixel Fold and try unlocking it with your fingerprint.
Add More than one Fingerprint
This is also a tip or suggestion or troubleshooting method. How? Well, you can follow this even if your fingerprint is working fine. But if there is an issue, unlock with your PIN and set more fingerprints. Here’s how to add more fingerprints.
Restart Your Pixel Fold
Yes, the magic method fixes most of the problems. So if the above methods do not work and still your Pixel Fold is not recognizing your fingerprint, then you can restart your Pixel Fold. You can try again after restarting. Turning the power off and on fixes most temporary problems. This troubleshooting method is simple and will only take a few minutes of your time.
Update your Pixel Fold
Sometimes a buggy update could lead the fingerprint reader to not work. This happens quite often on Pixel phones. So be ready to tackle this situation. If there is a new update for the device, make sure to wait for a couple of days and track the feedback of users. This way, you can avoid this by not updating your device. But if you have already updated or the issue has appeared randomly, then check for the update issued by Google with a fingerprint fix. If there are known issues like this one, Google releases a fix update without much wait. But still, you need to wait for some days or you can try other methods if you don’t want to wait any longer.
Reset your Pixel Fold
If you have tried everything but nothing worked to fix the Fingerprint issue on your Pixel Fold. Then you have one last option that you can try by yourself which is formatting your device. Remember format or reset will wipe all data from your phone. So before even thinking of this process, first take a backup of your important data so that you can recover it after a complete wipe. You can reset Google Pixel Fold from Settings or even from the stock recovery page. After format/reset, the device will ask for your Google Account password which is a security step, so make sure you remember your account password.
Reach Out to Customer Support
If none of the troubleshooting methods worked in your case, then you will have only one option, which is to contact Pixel’s customer support. You can either visit the Pixel service center or you can contact them via a call to ask for help. They should help you with the issue and might fix your phone for free if your Pixel Fold is under warranty.
Important Tips
So these are the methods you can follow if your Pixel Fold is not reading your fingerprint. I hope this issue doesn’t appear on your device, and if it already did, it should fix with starting methods. In case you have any queries let us know in the comment section. Also Check:
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Image Source: Google
