Now, it can get annoying when you have an active and working WiFi connection, but your TV just doesn’t want to connect to it at all. Well of course you could make use of a wired connection from the router to your TV, but if your TV is far away from the router or in another room altogether, then the wired connection is not suitable. So, read along to know solutions and troubleshooting methods to fix your Hisense Roku TV not connecting to WiFi.
Hisense Roku TV not connecting to WiFi
There could be a lot of reasons as to why your Hisense Roku TV might not connect to your WiFi connection. Sometimes, it could be an issue with the network settings, or maybe even a bug in a new Hisense TV firmware update that is temporarily causing this issue. Follow these troubleshooting methods to fix the WiFi connection issue.
Check your WiFi Connection
It is always best to test and see if your connection is at fault or not. Simply connect your mobile phone or a desktop to the WiFi network and test it out. Also, do a speed test to see if your connection speeds are according to what your ISP plan provides. If there are any issues, you can always get them fixed by calling up your ISP and explaining the problems that you notice. Otherwise, if your connection is all perfect, head over to the next step.
Disconnect Hisense Roku TV from WiFi
The best way is to forget the Wireless network and then reconnect to it. This can sometimes work and solve any minor issues that might have been causing the Hisense Roku TV not connecting to WiFi at all. Follow these steps to forget the WiFi network. Even after forgetting and reconnecting to the WiFi network you are not able to connect to it, follow the next method.
Reset Hisense Roku TV
This is one of the solutions that should help end the issue of your Hisense Roku TV not connecting to WiFi network. Resetting the Hisense Roku TV will restore the TV to its factory settings. There are two ways to reset the Hisense Roku TV: Hard Reset and Soft Reset. You can follow this guide to know how to reset your Hisense Roku TV in detail.
Check for HiSense Roku TV updates
Sometimes there could be a bug or glitch in the software that might be preventing the TV from connecting to the WiFi network. You can download the update on your computer and then install it on your TV. Here is how you download an update to your TV.
Disable Internet Pings
To access the system operations menu on your Hisense Roku TV, do the following. And this should fix the issue of your Hisense Roku TV not connecting to WiFi connection, to use this method, you will need to make use of the original Hisense Roku TV remote.
Conclusion
Following all these steps should help fix your Hisense Roku TV to connect to your WiFi network. If still, you are not able to connect to the WiFi network, it might be best to ring in customer support or probably send in your TV for a replacement if it is within the warranty period. It is best to not attempt to forcefully open up the TV by yourself, as it might either get damaged and the customer service might refuse to fix your TV. If you’ve any queries, then leave the comment in the comment box. Also, share this article with your friends.
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