An HDMI cable is a very convenient connection method to transmit sound and video signals from external devices. but don’t go as per our plan. If you see an error when an external device is connected to your TV via HDMI, there can be multiple reasons. Whatever the reason is, you can check out this guide in sequential order to fix the issue.
Fix Samsung TV HDMI Ports Not Working
If HDMI ports are not working on your Samsung TV and you see an error message while connecting a device to your TV via HDMI, there can be different possible reasons behind it, whether the cable is not properly connected, the correct input source is selected, or others. Follow the guide to troubleshoot the issue and enjoy connecting a device to an HDMI port.
Check the Connected Device
First of all, check that the connected device is powered on, as there are many instances when we forget to do so. Hence, turn on the connected device, and your issue should be fixed.
Disconnect and Reconnect the HDMI cable
Another thing you can try to fix the issue is to disconnect the HDMI cable from the TV and device. Next, reconnect the HDMI cable to the device and then to your Samsung TV. Now, your issue should be fixed. If not, move on to the next fix.
Replace the HDMI Cable
If reconnecting the HDMI cable does not help you fix the issue, try replacing the HDMI cable with a new one. Also, Samsung recommends users use a certified HDMI cable that is compatible with the connected device, because it may not work properly if it does not meet the specifications of the connected device.
Power Cycle Your TV and HDMI Devices
You can also try power cycling your TV, which is nothing but a simple restart in addition to draining the leftover power from the capacitors. Here’s how you can do it: Step 1: Unplug your Samsung TV from the power outlet. Step 2: Long-press the Power button on the TV for about 30-40 seconds. Step 3: Next, unplug your HDMI-connected device and wait for about 60-70 seconds. Step 4: Plug your TV back into the power outlet, then plug in the HDMI device. Now, turn on your Samsung TV, and most likely, you should not face any issues with the HDMI.
Select the Correct Input Source on the TV
While it’s obvious to set the input source to the same port to which you have connected the device, many users forget to do so. Simply check which TV’s HDMI port you have connected your device to, and then set the source to that HDMI. Your Samsung TV HDMI port will work perfectly as soon as you do.
Update Your Samsung TV’s Firmware
Similar to mobile devices, TVs can get into trouble when they are not running on the latest version as brands release updates to improve performance and fix issues that cause problems like HDMI not working or others. We have a dedicated guide on how you can update the Samsung TV. Following it, you should ensure that you have updated your TV.
Run an HDMI Self Test
Samsung TVs have a self-test feature for HDMI ports that helps users check for abnormalities in the connected HDMI cable. Here’s how you can do it: Step 1: On the remote control, press the Home button. Step 2: Navigate to Settings > Support. Step 3: Choose Device Care. Step 4: Next, select Self Diagnosis. Step 5: On the next screen, choose HDMI Troubleshooting. Step 6: Check the connected HDMI ports in sequential order.
Factory Reset Your Samsung TV
If the above method does not help you get the HDMI ports in working condition, you need to factory reset your Samsung TV, as it returns your TV to its factory settings and may help you fix the problem. Follow our dedicated guide on how to reset your Samsung TV to revert your device’s settings to default.
Use a Different HDMI Port
You can also try using a different HDMI port to connect your device to the Samsung TV. Just plug the device into a different HDMI port and switch the input source of your Samsung TV to that port, then check if it’s working fine or not. If yes, the port is the suspect in your case.
Connect a Different HDMI Device
If the device does not work even after connecting it to a different HDMI port, then it might be possible that the device you are trying to connect to the Samsung TV is the suspect. To check it, unplug it and connect a different HDMI device to your Samsung TV. If it works perfectly, the issue is with the original device. That’s all about how you can fix Samsung TV HDMI ports that are not working. If nothing works for you, don’t forget to request a service repair for your TV by visiting the Support Center. You might be interested in:
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